When it comes to employee safety today, especially in industries with a large, mobile workforce, it’s no longer enough to simply have safety systems in the workplace. It is now about being proactive with the help of technology to ensure that employees are safe, no matter where they are.

As the safety partner of Mahindra Finance, Zicom SaaS Pvt. Ltd collaborated with us to create an innovative mobile app that took employee safety to a whole new level. Zicom is a leader in electronic security offering comprehensive, Made-in-India security solutions across the country. Together, we developed the path-breaking ZIMAN mobile app—an AI-powered safety solution – that has transformed how Mahindra Finance employees stay safe, wherever they may be.

The Challenge: Keeping Employees Safe in the Field

The Ziman app is particularly targeted towards Mahindra Finance’s field executives, cashiers, branch accountants and female employees. Hence, the solution needed to have features like real-time alerts, instant access to emergency support and seamless integration with Zicom’s 24/7 Command Centre. It had to offer a safety approach that wasn’t just reactive, but was proactive.

ZIMAN: The Ultimate Safety Companion

ZIMAN isn’t just another app. It is a game-changer for employee safety, designed to offer a complete safety solution.

Here’s how:

• SOS Button: A one-touch panic button instantly alerts the emergency response team, giving employees a quick way to get help when they need it most.
• Real-Time Tracking: Employees can share their live location with their families or loved ones, ensuring that someone always knows where they are. In case of emergency, real-time location data is sent to the command center for immediate response.
• Emergency Map: ZIMAN offers real-time navigation, guiding employees through the safest and fastest routes in emergencies, ensuring they can escape dangerous situations or reach help.
• AI-Powered ChatBot: The app features an AI-driven ChatBot, providing employees with immediate access to support. Whether it’s for requesting assistance or simply checking in, employees can get answers without delay.
• Incident Reporting: Employees can easily report incidents or suspicious activity through the app, creating a comprehensive safety log that can be acted upon swiftly.
• Stealth Mode: In high-risk situations, Stealth Mode discreetly captures critical information like video, audio, and location data, sending it directly to the Command Centre for analysis without alerting potential threats.
• Comprehensive Emergency Response: Once an emergency is triggered, ZIMAN’s system sends real-time alerts to Zicom’s Command Centre, which coordinates with local authorities to deploy the necessary emergency services.

The Results: A Safer and More Secure Workforce

The collaboration between Zicom and AnekaLabs has had a positive impact on Mahindra Finance’s employee safety initiatives.

Here’s a look at some of the key results:

Improved Response Time

The ZIMAN app ensures that emergency responses are initiated within 60-90 seconds, drastically reducing the time it takes for help to arrive.

Enhanced Safety Features

The combination of SOS alerts, real-time tracking, and emergency mapping provides employees with reliable tools to stay safe on the job. These features have become an essential part of Mahindra Finance’s employee safety protocol.

Holistic Emergency Management

By integrating ZIMAN with Zicom’s Command Centre, the app ensures a coordinated response involving police, fire brigade, and medical teams. This holistic approach ensures that every emergency is addressed comprehensively.

Increased User Engagement

The app’s interactive features like the ChatBot and Employee Cop have boosted user engagement. Employees now actively participate in their safety by reporting incidents and using the app’s emergency features, resulting in a more safety-conscious workforce.

Data Backup for Forensic Investigation

All data collected during emergencies is backed up and stored for forensic purposes. This ensures that there’s an accurate record for investigation, promoting accountability and transparency.

A Step Towards a Safer Future

With the launch of ZIMAN developed by AnekaLabs and powered by Zicom’s state-of-the-art security solutions, Mahindra Finance now has a powerful tool to ensure the safety and security of its employees in real-time. The app not only provides immediate help in case of emergencies but also strengthens the overall safety culture within the organization.

By integrating advanced technologies like AI, real-time tracking, and seamless communication with the Zicom Command Centre, ZIMAN has set a new benchmark for employee safety.

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